Privacy Policy
Last Updated: October 2025
At Alokah Ventures Limited, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage our logistics or supply chain services, or interact with our team. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide, improve, and secure our services. This may include:
- Personal Information: such as your name, organization, phone number, and email address when you fill out contact forms or request a quotation.
- Usage Data: including your browser type, IP address, device information, and browsing behavior to help us understand how visitors interact with our website.
- Cookies and Tracking Technologies: small text files used to enhance your browsing experience, remember preferences, and analyze site performance.
2. How We Use Your Information
We use the information collected to ensure smooth business operations and to enhance your experience:
- To respond to inquiries, process requests, and provide tailored logistics solutions.
- To communicate important updates, promotions, or service improvements.
- To analyze traffic patterns and improve our website’s usability and functionality.
- To ensure compliance with legal and regulatory requirements.
3. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer if required by law, regulation, or for legitimate business interests such as accounting, record-keeping, or dispute resolution.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data storage, limited access controls, and secure communication protocols. However, please note that no online platform can guarantee complete security.
5. Sharing of Information
Alokah Ventures Limited does not sell, trade, or rent personal data to third parties. We may share information with trusted partners or service providers who assist us in operating our business, provided that they agree to maintain the confidentiality and security of your information.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also request to limit certain processing activities. To exercise these rights, please contact us at info@alokahventures.com.
7. Cookies Policy
Our website uses cookies to improve functionality and user experience. Cookies may store your preferences or help analyze web traffic. You can manage or disable cookies through your browser settings. For detailed information, please refer to our Cookies Policy.
8. External Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage users to review the privacy policies of any external sites they visit.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Alokah Ventures Limited
Email: info@alokahventures.com
Location: Kampala, Uganda